Our frame was started today and by the time I drove past the block tonight, our windows had arrived and our ground floor framing was about 90% complete. Very happy with the progress of the construction side of things, my hubby spoke to our SS today, he advised that the bricklayers are booked for next week, great news!
On the other hand, I have been in a furious email battle with our CSO today, because in our process of administration somewhere along the line (at EBH error) one of our post contract variations had an item to include tiles to our alfresco, then upon receiving our final construction plans we noted that our plans had identified TILES in the alfresco area.
We realised we had not chosen any alfresco tiles at our tile appointment and upon reading through Di Lorenzo's quotation I noticed they ask to be advised of any changes to the final plans, so we went in and chose our alfresco tiles. No dramas until last Friday I received the building variation to cover the tile selection we had made and was shocked to see and amount of $840, when I questioned our CSO I didn't receive a response, she came back to me on Monday night with some muddled excuse of why that amount appeared on the document, I kept advising she wasn't making sense and that I wanted a revised doc showing the tiles to the alfreso but as a note only (not being charged). Then this morning she advised that we would be charged this amount, regardless of what our post contract variation stated, the alfresco tiles were not covered in our original tender.
I have lost count of how many emails I have sent her in relation to the building variation, but basically I then responded by saying, so does that mean that every other variation we have signed off will not be included because they werent in the original tender! It makes me sick that we are spending more than $350K to build this house with them, they made the error and included the tiles in our final plans they should wear the cost, what's $840 to them!
What did the original post contract variation state next to tiles? Was it no charge or put on as a note?
ReplyDeleteSounds like they should have charged you as it is an extra item, not an inclusion but didn't and now they've picked it up.
They can be pretty stubborn about not wearing the cost if it's something you should have been charged in the first place.
You could always ask for it to be escalated to the manager - Bev.
Good luck! And great news re the frame!